Mark Schacter, a Senior Associate of Universalia and President of Mark Schacter Consulting, has just written ‘(un)Complicated’, a paper that aims to demystify the basic concepts behind performance measurement so that it will become less intimidating, less of a chore, and more like something that can help program managers be more effective at identifying and achieving meaningful results.
Mark’s consulting practice (www.schacterconsulting.com) focuses on performance measurement, program evaluation, risk assessment, and strategy development. He is based in Ottawa, Canada.